ELECTRONIC COMMUNICATIONS

In response to legislative changes, and to better serve you, starting January 28, 2021, we are updating our communication practices by moving to electronic communications. This update will make it easier than ever for you to receive timely information about your OMERS pension.

Recent changes to the Pension Benefits Act (PBA) allow pension plan administrators to send required PBA documents electronically to their members as the default method of communication. We believe that changing to electronic communications helps to better serve members, while also reducing our carbon footprint and keeping administration costs down.

Winter 2020: Member Communication Practices - Image

If you already receive your required PBA documents electronically there will be no impact on you. However, if you do not currently receive electronic copies of the pension information that we are required to send to you, such as your annual pension statement, you’ll receive a notice in the mail that will outline how this change will affect you and provide you with information on how to update your communication preferences in myOMERS.

With the switch to electronic communications, documents will be posted to your secure myOMERS account. An email notification will always be sent when new documents are available.

For more information about electronic communications, read our FAQs.

If you haven’t already, create a myOMERS account now. The process takes just a few minutes and provides you with safe and secure access to your pension information 24/7.